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We strive to accommodate the appointment needs of our patients, and make every effort to keep on time for appointments scheduled.
If your appointment time becomes inconvenient for you, we are always happy to change it if you provide us with two business days notice. This allows us to schedule in a patient who may be in urgent need of our care. For this reason it is our policy to request a deposit when booking your appointment. We will seek a deposit from you which is your confirmation of your commitment to attend your appointment. . The deposit equates to 20% of the appointment scheduled clinical time. This deposit is fully refundable provided 48 hours notice of cancellation is given. Our goal in communicating our deposit policy is to avoid any extra charges being passed on to you the patient as a result of a late cancellations or no show. We thank you for your cooperation and understanding.
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